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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joseph Obrien

September 12, 2023

5  out of  5 rating by Joseph Obrien
"10/10 Joe Martinez took care of my account and was on point the whole way through. chill and professional, ask for him"

Luke Nolen

September 9, 2023

5  out of  5 rating by Luke Nolen
"Will did an amazing job at helping me create a life insurance policy! The whole process was extremely seamless and efficient. Thank you!"

joshua Thomason

September 7, 2023

5  out of  5 rating by joshua Thomason
"Joe was great! Very helpful in getting my rate down best as possible. Great communication skills. Very knowledgeable thanks again joe"

Fredlyne Cantave

September 1, 2023

5  out of  5 rating by Fredlyne Cantave
"Jay, thank you so much for the awesome and speedy help today. You guys are always thorough and make sure that I understand and am happy with my policy or any changes."

Jacin Peterson

August 25, 2023

5  out of  5 rating by Jacin Peterson
"Will was phenomenal throughout the whole process of helping me set up my insurance policy. 5 stars across the board! Update: Jay! What an amazing agent. Please give that man a RAISE! He is always very attentive and helpful to my needs/concerns. 10'S ACROSS THE BOARD! ha-ha."

Sadeem Al-mimoon

August 14, 2023

5  out of  5 rating by Sadeem Al-mimoon
"Joe Martinez, was amazing and so helpful, I was planning to buy a car, but I haven’t makeup my mind I send him many vehicles info to see the rates and he was so patient with also he was following up with to see if i decided on one. And I bought one at end and was so fast to added to my policy and he gave really good rate. I really recommend him."

Kochise Jones

August 14, 2023

5  out of  5 rating by Kochise Jones
"Customer service was great and fast"

Erika Rucker

August 11, 2023

5  out of  5 rating by Erika Rucker
"I've recently switched to a new provider today, and I have to say, I'm extremely pleased with the level of coverage and customer service I have received thus far. Jay has made the process of setting up Car + Rental insurance seamlessly, a joy to talk to, and answered any questions I had. Top-notch Customer service!"

Pam Valdes

July 13, 2023

5  out of  5 rating by Pam Valdes
"Will has a great team! Jay went above and beyond to get us what we needed. Would definitely recommend!"

Lisa

June 5, 2023

5  out of  5 rating by Lisa
"WOW what can I say about JAY. A real professional...courteous, above and beyond, pleasant, truly a joy to talk with regarding my car insurance and renters insurance. I needed to reach out to him today with assistance...within 3 seconds my request was completed. I am very pleased and look forward to working with Jay on my insurance needs. Thank you Jay, you are a SUPER STAR!!!"

S M

May 23, 2023

5  out of  5 rating by S M
"Will Davis and his team were very helpful with answering all of my questions and getting me a significantly lower rate on my insurance. I’ve referred other friends who also switched to this State Farm from other companies due to the lower rates and great customer service."

Alberto Bermudez

April 29, 2023

5  out of  5 rating by Alberto Bermudez
"Had a great experience with Will and his team. They are experts in what they do. He spent the time to learn my home and auto needs and made sure that I didn’t leave without the proper coverage"

Josh Myre

April 28, 2023

5  out of  5 rating by Josh Myre
"Awesome agent and great staff"

Kade Kordonowy

March 27, 2023

5  out of  5 rating by Kade Kordonowy
"Will and team are super friendly and very easy to work with. Will is quick to respond to any requests and does a great job explaining coverage details. I'd highly recommend for anyone looking for insurance in Houston!"

Emily Wroczynski

March 11, 2023

5  out of  5 rating by Emily Wroczynski
"Will Davis and team are great! Mr. Davis personally helped me parse through a complicated condominium master insurance policy in order to make sure that I was fully protected without overpaying. The team communicates frequently with any updates and policy changes and they are always on hand to review and answer any questions. High degree of professional and dedication; I would definitely recommend!"

Lisa reid2810

March 9, 2023

1  out of  5 rating by Lisa reid2810
"Too slow for me don't do nothing"

Kristin Andersen

January 13, 2023

5  out of  5 rating by Kristin Andersen
"Super helpful. Everyone in the office went above and beyond to help me in every way possible. Love them. I would highly recommend."

Diamond Tahisha

January 4, 2023

5  out of  5 rating by Diamond Tahisha
"Will has been great. Whenever I had a question or concern he was easy to reach, and ready to assist and resolve any issue."

Nicole Cara

November 21, 2022

5  out of  5 rating by Nicole Cara
"Best Insurance agent in Houston! Will Davis went above and beyond in helping me with renters insurance. Will was so knowledgeable, helpful, and genuine I was also able to get an affordable life insurance policy with State Farm. I would highly recommend Will Davis with State Farm as your insurance provider!"

sergio martinez

November 16, 2022

5  out of  5 rating by sergio martinez
"Jay was amazing. Was able to help me find the right coverage. He was patient, attentive, and made it about my needs and my situation, like talking to a friend that actually cared. I will keep recommending him to everyone that I come across. Not only did he do my auto, home but also life insurance and got me a great deal! Thank you again for your excellent service!"

Robert Alleman

July 29, 2022

5  out of  5 rating by Robert Alleman
"I’m relocating to HTX and Jay Castillo made the entire process totally painless. He was helpful and his follow through was terrific. I’m really glad to have found this agency."

Belinda Moreira

July 12, 2022

5  out of  5 rating by Belinda Moreira
"Such a great insurance office! Will and team are always attentive, take great care of the details, and have wonderful customer service. My partner's job requires very specific liability amounts for our auto insurance and Will was able to take care of it in a matter of minutes. The quote was for a great price. Every other insurance office quoted him $100s more. Couldn't recommend more!"

Narayan R

July 12, 2022

1  out of  5 rating by Narayan R
"Very incompetent and careless and sarcastic customer treatment..firstly, I called for auto insurance, they totally confused me that I need to fill in a form that I wasn't supposed to. That was a total confusion for days. I did not count it, and I paid the price later. I bought home insurance (one of my worst decisions ever) with them, and they really troubled me a lot. Jay Castillo troubled my lenders by not sending required documents and it was a tense moment at the very last moment. Jay Castillo was sarcastic and rude with me as well as my lenders. My lender complained about his attitude and irresponsible replies to her requests. She also mentioned to me that they never had any issues like these with any insurers. Jay Castillo is a worst person and I recommend to stay away from him..will Davis always try to cover his mistakes and does not care about customers as much as he cares about Jay. I finally thought about moving away from these filthy people. I did indeed. 1 star feels shameful cuz I gave it to them, but i can't post my review without it."

Morgan Wilson

July 6, 2022

5  out of  5 rating by Morgan Wilson
"I had such a great experience with Jay at State Farm. He was super informative, helpful, and a delight to work with. This team is highly recommended, you will not be disappointed."

LeAndra LaMons

July 4, 2022

5  out of  5 rating by LeAndra LaMons
"After SAFECO notified me that my annual auto insurance premium was increasing more than 25%, despite my impeccable driving record, I decided to take my business elsewhere. Thankfully I was blessed to find Mr. Davis. He was able to get me an amazing rate without compromising my coverage! In addition, he is assisting with my life insurance and homeowners policies too! It’s refreshing to have a kind and honest agent who I can trust with insuring some of my most valuable assets. His customer service was by far the best I’ve experienced in Texas."